At CCC, we take pride in ensuring each visitor and customer has a happy experience. In the event of wanting to return an item, we do accept returns if:
- They are returned within 30 days of delivery
- The item hasn’t been worn
- The item hasn’t been washed
- Resealable bag, hangtags and washing Instructions are included
Contact us via email at email@example.com if you wish to initiate a return.
Please send item(s) back to:
Candy Couture California
6205 Engle Way
Gilroy CA 95020
My order wasn’t right. What can I do?
If we made a mistake with your order, please inform us at firstname.lastname@example.org
We will make sure to do everything possible to fix the issue so you can have a pleasant experience.
Where do you ship to?
Candy Couture California ships within the United States.
How much does shipping cost?
Don’t worry! Standard shipping is on us for your initial order. If you have returns, though, the customer pays the shipping.
How long does shipping take?
Orders are shipped within one to two days of receipt, Monday through Friday, from Gilroy, California, USA. We offer free standard USPS First Class Mail with estimated delivery within USA 2-7 days. USPS Priority Mail is offered for $ 10.00. There is an option of shipping by Fed Ex Standard Overnight. Orders placed before noon on the West Coast (Pacific Time) are shipped for next day delivery for US $ 25.00 charge with no delivery on weekends or to Post Office Boxes. A shipping confirmation email for all orders will be sent to the e-mail provided upon order entry.